Shipping Information

At Speculym, we’re happy to offer FREE shipping on all orders. Our goal is to deliver your products as quickly and smoothly as possible while keeping you informed every step of the way.

Order Processing Times

Please allow 1–3 business days for your order to be processed and dispatched after it is placed. An order is considered dispatched once it has been handed over to our shipping carrier and is officially in transit to your selected address.

During peak seasons, promotions, or holidays, processing times may extend up to 7 business days.

Estimated Shipping Times

Delivery times begin after your order has been dispatched and may vary depending on your location and local courier services.

Estimated shipping times by country:

      • 🇺🇸 United States: 4–7 business days (Free Tracked Shipping)

      • 🇬🇧 United Kingdom: 6–10 business days (Free Tracked Shipping)

      • 🇨🇦 Canada: 6–10 business days (Free Tracked Shipping)

      • 🇦🇺 Australia: 6–10 business days (Free Tracked Shipping)

      • 🇳🇿 New Zealand: 6–10 business days (Free Tracked Shipping)

      • 🇪🇺 Europe (including France, Germany, Italy, and more): 6–10 business days (Free Tracked Shipping)

  • Please note that shipping carriers may experience delays during peak periods, holidays, or due to factors beyond our control. For international shipments, customs processing may cause additional delays, which can extend delivery times beyond the estimates listed above.
  • Order Changes & Accurate Shipping Details
  • Customers are responsible for ensuring that all shipping details provided at checkout are accurate and complete. Incomplete or incorrect information may result in processing delays or order cancellation.
  • If our system detects an address issue, our support team will contact you via email within 3 business days of your order being placed to verify your details. If we do not receive a response within this timeframe, we reserve the right to cancel the order.
  • If you notice an error in your shipping information, please contact us at helpspeculym@gmail.com within 24 hours of placing your order. While we will do our best to accommodate changes, we cannot guarantee updates after this window.
  • Delayed Deliveries
  • At Speculym, we understand the importance of receiving your order on time. While we strive to ship all orders promptly, delivery delays may occasionally occur due to circumstances beyond our control.
  • These may include courier disruptions, severe weather, customs delays, transportation issues, or other unforeseen events. In rare cases, delays may also occur due to product availability, address verification, or payment processing issues.
  • If we become aware of any issue that may delay your order, we will notify you as soon as possible. Although we cannot guarantee exact delivery dates, we will always do our best to keep you informed and provide assistance where possible.
  • Lost or Stolen Packages
  • Once your order has been handed over to the courier, responsibility for the package lies with the shipping provider. If your package is lost or stolen, please contact us at helpspeculym@gmail.com, and we will assist you to the best of our ability.
  • We recommend contacting the courier directly to file a claim, as most carriers have formal procedures for lost or stolen shipments. We will also follow up with the courier on your behalf and keep you updated.
  • Please note that Speculym is not responsible for lost or stolen packages, and these situations fall outside our refund policy. However, depending on the circumstances, we may offer a replacement at our discretion. In some cases, filing a police report may be required.
  • Shipping Policy Updates
  • Speculym reserves the right to modify or update this Shipping Policy at any time without prior notice. Customers are responsible for reviewing the most current version before making a purchase.
  • By purchasing and continuing to use Speculym products, you agree to this Shipping Policy and any future modifications.
  • If you have any questions or concerns regarding shipping, please don’t hesitate to contact us at helpspeculym@gmail.com.